Change Management

Description

Objectives

The discipline of Change Management is no longer a “nice to have”; it has become a “must” at all organizational levels. Managers, entrepreneurs, and professionals are increasingly called to lead the change.

However, a natural talent to drive change alone is often insufficient; you need practical methods and techniques. The course equips the change leader with methodologies and operational tools to effectively lead a change in the entire organization and for a single individual.

In addition, the course provides the necessary “survival kit” that every change leader must have to deal effectively with the inevitable difficulties and hardships that a process of this type involves.

Participants

CEOs, managers, leaders, HRs, and everyone called to lead a personal or organizational change.

Program

Change Basics

• Levels 1 and 2 of Change
• Organizational change vs. personal change: different approach, same strategy
• Types of change: incremental, strategic, anticipatory, reactive
• Systems and feedback: understanding stability and instability
• Change Management Models

Leading the personal change

• The ABC model for understanding and teaching personal change
• Positive and negative reinforcement
• Values, emotions, thoughts and behaviours while changing
• The Kevin Polk matrix
• The avoidance trap

Leading the organizational change

• The Congruence Model
• Peter Drucker’s prophecies for the 21st century
• Developing the Senge‘s Learning Organization
• Change Models:
  • Organizational Frame Bending
  • The Hayes model
• The Kotter’s Lead Change model
  • Establish a sense of urgency
  • Forming a powerful guiding coalition
  • Creating a vision
  • Communicating the vision
  • Empowering others to act on the vision
  • Planning for and creating short-term wins
  • Consolidating improvements and producing still more changes
  • Institutionalizing the new approach

Case Study: definition of a plan of organizational change based on the Kotter’s model

Survival Kit for Change Leaders

• Operate in and above the fry
• Court the uncommitted
• Cook the conflict
• Place the work where it belongs
• Managing yourself
• Anchor yourself

Documentation

The documentation used in the classroom will be made available for consultation to participants through the huract.online LMS (Learning Management System) for one year from the course date.