Managing meetings and effective brainstormings

Sharing information and issues, creating integration and consensus, facilitating team dynamics and developing the feeling of belonging. This is what happens or should happen during a business meeting. These are also the things needed to be more and more competitive, create innovation and operate with success. This ability can be integrated and will enhance the growth of both employees and organizations themselves, assuming that cohesive teams work towards finding concrete and creative solutions to the problems their organization face.


The course aims to equip participants with a variety of techniques and instruments, but above all to develop a positive attitude towards innovation, interaction, change and cross-fertilization. For those with leading positions, this means to rethink their leadership role, becoming able to promote collaboration and innovation through experience sharing and mutual learning.

At the end of the course, participants will be able to:

  • Manage effective business meetings, focused on decisions – making sure to identify in advance the decisions to be made
  • Maximize creativity and group synergies – obtain the best out of all participants, making them feel at ease and willing to collaborate
  • Maintain strong relationships and obtain collaboration – even when facing complex topics


The four key typologies of business meetings

  • Reproductive
  • Conflictual
  • Imperative
  • Motivational

When is a meeting useful?

The phases of a meeting

  • Introduction
  • Divergence
  • Convergence
  • Closing

Employees’ organizational behavior

  • Outstanding
  • Passive
  • Conformist
  • Alienated
  • Pragmatic

Facilitating meetings: the face model to combine two central aspects: production and facilitation

  • Coordinate action: line task/relationship; problems and decisions, time management and visual supports.
  • Negotiate words and facts: exchange self/other, constructive inclusion, turn taking, concreteness.
  • Care for people: negative capacity, common base, facts and opinions, protection and positive encouragement.
  • Activation and caring for results: bottom-up activation, create mental bindings, who-does-what and reinforce commitment, action plans.

A technique to favor the divergence phase: brainstorming

  • Set, settings and rules
  • The mental processes of brainstorming: creativity and classification.

Techniques and strategies to favor the convergence phase

Effective decision-making

Best practices: techniques. This is a small toolkit to manage constructive and concrete business meetings characterized by strong relations


  • Duration: 2 days (9:30-17:30)
  • Calendar
  • Maximum 6 students per class
  • Price information: 1.200 CHF + VAT (1.000 CHF + VAT each for more than one subscriber from the same company)
  • Location: Via Pelli 13, 6900, Lugano

Booking your training is easy

  1. Send us your request by filling the following form
  2. You will receive all the information needed to complete the application procedure

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